At PawsComfort, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you place an order or create an account.
  • Non-Personal Information: IP address, browser type, operating system, and browsing behavior on our website.
  • Cookies: Small data files stored on your device to enhance your browsing experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and returns.
  • Communicate with you about your orders, promotions, and updates.
  • Improve our website’s functionality and user experience.
  • Prevent fraudulent activities and ensure site security.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that help us process payments, deliver products, and manage other business operations.
  • Legal Requirements: If required by law to comply with legal obligations, enforce our policies, or protect our rights.

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and shopping cart items.
  • Analyze website traffic and improve our services.
  • Provide personalized content and advertisements.

You can disable cookies through your browser settings, but some features of our website may not function properly without them.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include encryption, secure servers, and regular monitoring. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal data, subject to legal and business obligations.
  • Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically.