Last Updated: [Insert Date]

At PawsComfort.ca, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

🧾 Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed securely through third-party providers)

💻 Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Cookies and Usage Data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and services
  • Send promotional emails (only if you subscribe)
  • Prevent fraud and ensure website security

3. Payment Security

We do not store your full credit/debit card details. Payments are processed securely through trusted third-party payment gateways that use encryption and security standards.

4. Cookies & Tracking Technologies

PawsComfort.ca uses cookies to:

  • Improve user experience
  • Remember shopping cart items
  • Analyze website traffic
  • Personalize content and advertisements

You may disable cookies in your browser settings, but some features of the website may not function properly.

5. Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share your information only with:

  • Payment processors
  • Shipping partners
  • Service providers that help operate our website
  • Legal authorities if required by law

6. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of online transmission is 100% secure.

7. Your Rights (For Canadian Users)

As a Canadian customer, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.