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Welcome to PawsComfort.ca. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

If you do not agree with these terms, please do not use our website.

1. General Information

PawsComfort.ca provides pet products and related services for customers in Canada. Throughout the website, the terms “we,” “us,” and “our” refer to PawsComfort.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes means you accept those changes.

2. Use of Website

By using this site, you confirm that:

  • You are at least 18 years old or using the site under parental supervision.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not attempt to harm, hack, or disrupt the website.

We reserve the right to refuse service to anyone at our discretion.

3. Products & Pricing

We make every effort to display accurate product descriptions, pricing, and images. However:

  • Prices are subject to change without notice.
  • We do not guarantee that product descriptions or other content are error-free.
  • We reserve the right to discontinue products at any time.

In case of pricing errors, we may cancel or refuse any order placed at the incorrect price.

4. Orders & Payments

When you place an order:

  • You agree to provide accurate billing and shipping information.
  • All payments must be completed before the order is processed.
  • We reserve the right to cancel or limit quantities per customer.

You will receive an order confirmation email once your order is successfully placed.

5. Shipping & Delivery

Delivery times are estimates and may vary due to location, courier delays, or unforeseen circumstances.

PawsComfort is not responsible for delays caused by shipping carriers or customs (if applicable).

6. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

We reserve the right to refuse returns that do not meet our policy conditions.

7. Pet Health Disclaimer

Information provided on this website is for general informational purposes only and should not replace professional veterinary advice.

Always consult a licensed veterinarian regarding your pet’s health, diet, or medical condition.

8. Intellectual Property

All content on PawsComfort.ca, including:

  • Logo
  • Text
  • Images
  • Graphics
  • Website design

is the property of PawsComfort and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

PawsComfort shall not be liable for any:

  • Indirect or incidental damages
  • Loss of data or profits
  • Issues arising from misuse of products

Our maximum liability shall not exceed the amount paid for the product purchased.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Governing Law

These Terms & Conditions are governed by the laws of Canada. Any disputes shall be resolved under Canadian jurisdiction.